Peptide Ad Lab

Customer review guidelines

Customer reviews on Peptide Ad Lab describe what it was like to buy from a company: ordering, shipping, packaging, documentation and support. Here is how they work and what we publish.

Reviews are separate from the PAL Score

The PAL Score is Peptide Ad Lab’s own evidence check of a company’s public information. Customer reviews are shown next to it but never change it. Paying for PAL Pro doesn’t change reviews either: companies can’t remove, hide, reorder or edit reviews, and a review is never removed for being negative.

Who can write a review

  • Anyone who bought from the company, or went through its ordering or quote process, can review it.
  • You confirm your email with a one-time code. Your email is never shown.
  • Reviews show “Verified buyer” when they were written through a single-use link the company issued for an order (one link, one review). Other reviews show “Email verified”. PAL never sees the order itself.
  • One live review per person per company. A newer review from the same email replaces the older one.
  • If you got anything for writing the review (a discount, a free product, a payment), say so in the review.

What we don’t publish

  • Human use. Dosing, injecting, how a product made you feel, or any health or effect claim. Products listed on PAL are sold for laboratory research use only.
  • Conflicts of interest. Reviews by the company’s owners, staff or agencies, or by a competitor.
  • Reviews that aren’t about buying. For example, general opinions about peptides or the industry.
  • Personal data such as names, emails, phone numbers or addresses of other people.
  • Offensive content, spam, duplicates, or reviews that appear fake or coordinated.

Companies asking for reviews

  • Companies can share a review link or send single-use invites with their orders. They must ask customers without picking who based on how they’re likely to rate, and must not offer anything in return for a positive review.
  • Companies can’t see, edit, hide or remove a review before or after it’s published.
  • A company can post one public response under each review. PAL checks responses before they show, and removes health or effect claims and personal details about the reviewer.

Reporting a review

Anyone, including the company, can report a review with the Report button. A report never removes a review by itself: PAL checks it against these guidelines, and removes the review only if a rule is broken. Every removal is logged with its reason.

How moderation works

PAL checks every review before it goes live, usually within 1 business day. Every rejection and removal is logged with its reason. If a review was rejected or removed and you think we got it wrong, or a company wants to report a review that breaks these rules, email contact@peptideadlab.com.

What reviews are not

A review is one customer’s experience. It isn’t a lab result, and PAL doesn’t lab-test products. Reviews aren’t an endorsement of a company or its products by Peptide Ad Lab.

Last updated 15 Nov 2026